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Privacy Policy

Last updated: December 1, 2025

Introduction

GuildCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and web dashboard services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information from Discord

When you authorize GuildCraft to access your Discord account, we collect:

  • Your Discord user ID and username
  • Your Discord avatar
  • Your email address (if provided during OAuth)
  • Guild (server) IDs where you use our bot
  • Your roles and permissions in those guilds

Information You Provide

When using our Service, you may provide:

  • Crafter profiles (character names, professions, skill levels)
  • Crafting requests and fulfillment data
  • Guild configuration settings
  • Messages and interactions with the bot

Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Usage data (commands used, features accessed)
  • Log data (IP addresses, browser type, access times)
  • Device information (for web dashboard access)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and manage crafting requests
  • Authenticate users and manage access permissions
  • Send important notifications about your account or the Service
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or abuse

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard protocols (TLS/SSL) for all data transmissions.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Within your guild: Other guild members may see your crafter profiles and request history as part of normal Service functionality
  • Service providers: We may share data with trusted third-party services that help us operate our Service (e.g., hosting providers, analytics)
  • Legal requirements: We may disclose information if required by law or in response to valid legal requests
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes described in this Privacy Policy.

If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

Guild-level data (configurations, templates) may be retained separately from user data and is managed by guild administrators.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a portable copy of your data
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our Discord support server or via email at [email protected].

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

Third-Party Services

Our Service integrates with Discord and may contain links to other websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Discord's privacy policy can be found at: https://discord.com/privacy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

For significant changes, we will provide additional notice through our Discord server or via email. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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